Refund & Return Policy

We want you to feel comfortable shopping with The Rare Rare. If you’re unhappy with your purchase or experience for any reason, simply reach out to our support team.

Requesting a Refund
To request a refund, email support@therarerare.com with the email address associated with your order and your order number, if available. Let us know that you would like a refund and briefly describe the issue so our team can assist you.

No Return Required
You do not need to ship the item back to us in order to request a refund. Once your refund request has been reviewed and approved, you may keep the item and your refund will be issued to your original payment method.

Receiving Your Refund
Approved refunds are issued to the original payment method used for the purchase. After we issue your refund, your bank or payment provider may require additional processing time before the funds appear in your account.

Order Issues
If your item arrives damaged, differs materially from what you ordered, or you have any other concern about your purchase, contact support@therarerare.com. Please include relevant details about the issue so we can resolve it as quickly as possible.

Need Help?
For any questions regarding an order, shipping, refunds, or your shopping experience, contact us at support@therarerare.com.